I'm sorry to say, but MapTools no longer ships order internationally, except for rare circumstances. Read on to understand why.
For may years MapTools shipped small orders all over the world using First Class Mail International (FCMI). A typical shipment would be $10-15 of merchandise, with the postage being about the same amount for a flat letter. Duties and taxes were the responsibility of the receiver. Successful deliveries only occurred about 50% of the time. We would frequently need to ship an order 2 or three times before it would make it to our customer. Generally we lost a small, but acceptable amount of money on every international order.
Around 2021 our postal service tightened up enforcement of their rule that "flats sent via FCMI must contain only documents. We tried putting the orders in parcels, which doubled the cost and reduced delivery reliability. We tried Priority Mail International at four times the cost. Delivery was a little better, but lost shipments were costing us too much."
We have had good success with FedEx and UPS, but we often get a nasty surprise of a second bill from them for the taxes and duties.
So the policy has evolved to requiring the customer to provide a UPS or FedEx account to bill all of the shipping, taxes, duties, etc. to. The cost of FedEx or UPS shipping is often more than US$100. So this really doesn't work for small orders.
We also looked into having Amazon do our international fulfillment. But they require we have tax accounts in every country they ship to, and that we provide product listings and support in the local language. MapTools is small, only two of at the moment, so this is too big a hurdle for us.
I feel really bad that we don't have a better way to get our products to international customers. And I'll keep looking for a solution.
John Carnes, Owner MapTools
Commercial Goods in Flats: USPS regulations specify that flats sent via FCMI must contain only documents. Including merchandise or commercial goods in flats is not permitted under FCMI guidelines. First Class Flat Envelope $12 First Class Package $25 Priority Mail Flat Rate Env $48